bbb99's Privacy Policy
This policy describes how bbb99 collects, uses, and keeps your personal information secure, and what rights you have over your data.
bbb99 ("we", "our" or "platform") is a trusted online entertainment and sports betting platform in Bangladesh. By using our website bbb99.bar, you agree to this privacy policy. This policy applies to all members who use our services. We take your personal information seriously and are committed to keeping it secure at all times.
Please read each section of this privacy policy carefully. If you have any questions or concerns, you can contact us — our support team is available 24/7.
What information we collect
When you register an account and use our services at bbb99, we collect various types of information from you. This information may be provided directly by you or collected automatically.
Personal identification information
Information you provide when creating an account:
- Full name
- Email address
- Mobile number
- Date of birth (for age verification)
- Password (stored in encrypted form)
Financial transaction information
Information required to process deposits and withdrawals:
- Mobile banking account details (bKash, Nagad, Rocket, Upay)
- Transaction history and amounts
- Deposit and withdrawal dates and times
- Transaction IDs and reference numbers
Activity and usage information
Information about how you use the platform:
- Game play history and preferences
- Bet amounts and results
- Session duration and activity
- Preferred sports and events
Technical information
Data collected automatically about your device and connection:
- IP address and geographic location
- Browser type and version
- Device information (mobile/desktop)
- Cookies and session data
- Referral source and page views
How we use your information
bbb99 uses collected information only for defined and legitimate purposes. Your personal information is never used unnecessarily.
Primary purposes
- Account creation and management — to verify your identity and keep your account active
- Service delivery — to process deposits, withdrawals, and bonuses
- Security — to prevent fraud and unauthorized access
- Customer support — to resolve your questions and issues
- Responsible gaming — to monitor usage patterns and provide assistance where needed
- Age verification — to ensure the minimum age requirement of 21 is met
- Legal compliance — to follow applicable regulations
Improvement purposes
- Improving platform performance and adding new features
- Providing a personalized experience — showing content based on your preferences
- Sending relevant promotional notifications (with your consent)
- Detecting and fixing site errors
Sharing information with third parties
bbb99 never sells your information to third parties. However, sharing may be necessary in limited and specific circumstances.
What we never do
- Sell your personal information to third parties
- Transfer information to advertisers
- Use your information for commercial purposes without your consent
- Disclose information through unnecessary or unauthorized channels
Limited sharing cases
- Payment processors: bKash, Nagad, Rocket, Upay — information required to complete transactions
- Game providers: Game-related data shared with Pragmatic Play, Evolution Gaming, and others
- Legal obligations: When required by a valid legal order
- Fraud prevention: Limited information shared with security partners
Where information is shared with third parties, we ensure they also maintain appropriate data protection standards and use the information only for the specified purpose.
Cookies and tracking technologies
bbb99 uses cookies and similar technologies to keep the website functioning properly and to improve your experience. Cookies are small text files that your browser stores automatically.
Essential cookies
These are necessary for the site to operate correctly. They maintain login sessions and ensure security. They cannot be disabled.
Analytical cookies
These collect usage statistics for our site. This information helps us improve our service quality. They do not collect personally identifiable information.
Functional cookies
These help remember your preferences and settings. They store language preferences, session data, and similar information so you have a better experience on your next visit.
You can control cookies through your browser settings. However, disabling certain cookies may cause some site features to not work properly.
Data security measures
bbb99 has adopted industry-standard security measures to keep your information safe. Our platform always operates in a secure and protected environment.
SSL encryption
All data transfers are protected by 256-bit SSL encryption
Firewall protection
Advanced firewall technology to prevent unauthorized access
Password hashing
Your password is never stored as plain text
Regular audits
Regular system reviews to identify security vulnerabilities
Even so, it is not possible to guarantee complete security for data transfers over the internet. We therefore ask that you always keep your account password confidential, use a strong password, and notify us immediately if you notice any suspicious activity.
Data retention period
bbb99 retains your personal information only for as long as it is necessary. The retention period depends on the type and purpose of the information.
While your account is active
We retain all your profile information, gaming history, and transaction records for as long as your account remains active. This information is essential for delivering our services.
After account closure
If your account is closed or deactivated, certain information — particularly financial transaction records — may be retained for a defined period to meet legal obligations. After that period, the information is securely deleted.
Your data rights
You have certain important rights over your personal information. bbb99 respects these rights and is committed to helping you exercise them.
Right to access
You can request a copy of the information we hold about you at any time.
Right to correction
If any of your information is incorrect, you can request that it be corrected or updated.
Right to deletion
In certain circumstances you can request that your information be deleted, unless a legal obligation requires it to be kept.
Right to object to processing
In certain cases you can object to the processing of your information, particularly for marketing purposes.
Right to data portability
You can request your information in a structured and readable format.
Right to withdraw consent
Where information is processed on the basis of consent, you can withdraw that consent at any time.
To exercise any of these rights, contact us at [email protected]. We will respond to your request as promptly as possible.
Protection of minors' information
bbb99's services are intended solely for individuals aged 21 or older. We do not knowingly collect any information from minors. We verify age at account registration, and if we find that information from anyone under 21 has been submitted, we will delete it immediately and close the account. If you believe a minor has created an account on our platform, please notify us at [email protected].
Changes to the privacy policy
bbb99 reserves the right to update this privacy policy from time to time. If any significant changes are made, we will send a notification to your registered email and clearly announce them on the site. The updated policy will take effect from the date it is published.
If you continue using our service after any changes, you will be considered to have agreed to the new policy. Therefore, it is recommended that you revisit this page from time to time.
Contact Us
Contact us if you have any questions, concerns, or wish to exercise your data rights regarding this privacy policy.
Live Chat
Use our 24/7 live chat for the fastest support. Our support team provides service in both Bengali and English.